Company News

Fiber optics come to JB Magnusson area

Ardmore Telephone’s fiber optic network continues to grow, extending to 85 homes in the JB Magnusson residential area south of Bethel. Crews began staking the area in late September, and area residents were notified of the infrastructure enhancements by mail. This investment will provide faster Internet speeds of 50 Mbps to deliver you the very best in telecommunications. Ardmore Telephone’s fiber is not available everywhere, but the company remains committed to expanding the network as funds allow.

For more information about your upcoming fiber connection, or the high-speed Internet and telephone services available from Ardmore Telephone, please contact our customer service representatives at 800-830-9946 or stop by your nearest office.

Library Donation

Georgie Bailey with Ardmore Telephone Company presented a $500 check to Ardmore Public Library Director Verlin Collins in June. The gift was used to purchase more books for children of all ages and to help with the renovations to the children’s room, which is used for a preschool program.

Two winners in Ardmore Telephone Company Christmas promotion

Winner-DSC_0365Customers who added one new service (phone, Internet or security) during the November/December promotion were eligible for a drawing to win a laptop, held on Dec. 19. Shirley Pylant (top photo, right) won the grand prize, and her great-grandson Riley King, a student and band member at Ardmore High School, helped her set up the new computer.

Winner2_0373Betsy Blackwell (bottom photo) was one of many customers to register their name during a visit to our New Market/Ardmore offices and won the $100 drawing, which was presented by Georgie Bailey.

Ardmore.net

phoneCustomers visiting the Ardmore.net website will notice some streamline upgrades that make it more user friendly and easier to navigate. Our website has contact forms where customers can connect with us. It features our “SmartHub”  applications where customers can pay their bill online. The Ardmore Telephone Directory is now part of a free app, available at the iPhone and Android app stores, allowing customers to find the phone number of a new restaurant or report any service troubles or outages.

Did you know?

002 home securityDid you know having security service from Ardmore Telephone could save you money on your homeowners insurance? Most insurance providers in both Tennessee and Alabama give a discount of up to 15 percent off premiums for homeowners who protect their homes with a security system. Combining this insurance discount with discounts from Ardmore Telephone for paperless billing means some homeowners can add security service for just a few dollars each month. Contact your insurance provider to see if you qualify.

SecurePay helps keep your personal information safe!

Ardmore Telephone Company is partnering with SecurePay, a company that specializes in automated payments, to better protect members’ personal information and help to eliminate the potential for fraud against Ardmore’s customers. SecurePay offers a safe and secure automated payment system so members can pay their bill 24/7 over the phone or online using a credit card or check.

Call 1-855-384-9812 or visit www.ardmore.net to pay your bill. It’s one more easy and worry-free way that Ardmore is working to make its members’ lives simpler and safer.

2015 Directory on the way

ArdmoreDirectoryCoverThe 2015 Ardmore Telephone Directory will be issued this fall.

All Ardmore customers will receive one copy in the mail. If you don’t receive yours by Nov. 1, please come by the Ardmore Telephone office to pick up your copy.

If you need to make changes to your Ardmore Telephone directory listing, contact customer service by dialing 611 from your home phone  or at 800-830-9946 so your information can be updated for future issues.

Remote Connection

Ardmore Telephone’s efforts to improve service is never ending. The company has installed three new remotes that will boost Internet speeds in areas that previously relied on weaker signals because they had to travel much farther to distant nodes.

Photography by Nathan Morgan for Wordsouth

Photography by Nathan Morgan for Wordsouth

Crews recently brought a new remote online for customers in the McBurg area, which will mean speeds of up to 6 Mbps. Customers in McBurg should call customer service to see if they are eligible for the upgraded connections.

Ardmore is currently working on two additional remotes that will serve as Internet service hubs, bringing stronger signals to areas farther away from the Central Office.

Conventional broadband Internet service loses speed the farther away the user is from the Central Office, but a remote located in the area it serves cuts the distance a signal must travel and boosts the available speeds.

The new remotes are part of Ardmore Telephone’s ongoing commitment to bring its members the high-speed access they need to stay connected. Watch for more information in the mail about the new remote locations.

The DISH is served

food, happiness and people concept - smiling young girl with popThanks to a new partnership with the nation’s leading satellite provider, Dish Network, Ardmore Telephone is now offering television service.

The partnership will bring great value in television service from a trusted hometown provider. Customers can even conveniently roll their Dish bill onto their phone bill.

Dish Network provides satellite service to more than 14 million customers. The company boasts the largest high-definition lineup, the most international channels and award-winning HD and DVR technology. For information about the service or to sign up for a great television lineup today, call Ardmore Telephone at 256-423-2131 or visit www.ardmore.net.

2015 Directory on the way

Ardmore Directory CoverThe 2015 Ardmore Telephone Directory will be issued this fall.

All Ardmore customers will receive one copy in the mail. If you don’t receive yours by Nov. 1, please come by the Ardmore Telephone office to pick up your copy.

If you need to make changes to your Ardmore Telephone directory listing, please contact customer service at 931-423-3121 so your information can be updated for future issues.